Information on the processing of personal data

SolidWorld Middle East is committed to protecting and respecting your privacy according to the provisions introduced with EU Regulation 2016/679 (GDPR). This information describes the methods and purposes of the processing and protection of your data.

Data controller

The data controller is The data controller and data controller is SolidWorld Middle East – Office Unit 1106, Platinum Tower, Cluster I, Jumeirah Lake Towers, Dubai, UAE – Email:, which guarantees compliance of the regulations regarding the protection of personal data.

Treatment information

Purpose and legal basis of the processing
The personal data you provide by filling out the forms on this website will be used for purposes strictly related to your requests. If you express explicit consent, they may be used to send the periodic newsletter and promotional and commercial communications of interest to you via email.
It is specified that the consent given can be revoked at any time by clicking on the link present in each email sent without prejudice to the lawfulness of the processing carried out up to the moment of revocation.

Retention period

The personal data collected for the purpose covered by this information will be retained until consent is revoked, unless the same information is subject to other processing by the same Data Controller. In any case, upon revocation of consent, the data will no longer be processed for the purposes described, with the use of procedures, including computerized ones, in the ways and within the limits necessary to pursue the aforementioned purposes.

Interested parties are granted the rights referred to in Article 7 of the aforementioned Code, the text of which is reported in full at the bottom of this information, by directing requests to SolidWorld Middle East.

Types of data processed

Browsing data.
The computer systems and software procedures used to operate this website acquire, during their normal operation, some personal data whose transmission is implicit in the use of Internet communication protocols. This is information that is not collected to be associated with identified interested parties, but which by its very nature could, through processing and association with data held by third parties, allow users to be identified. This category of data includes the IP addresses or domain names of the computers used by users who connect to the site, the addresses in URI (Uniform Resource Identifier) ​​notation of the requested resources, the time of the request, the method used in submitting the request to the server, the size of the file obtained in response, the numerical code indicating the status of the response given by the server (successful, error, etc.) and other parameters relating to the operating system and the user’s IT environment. These data are used for the sole purpose of obtaining anonymous statistical information on the use of the site and to check its correct functioning.
The data could be used to ascertain responsibility in case of hypothetical computer crimes against the site.

Data provided voluntarily by the user

The optional, explicit and voluntary sending of e-mails to the addresses indicated on this site entails the subsequent acquisition of the sender’s address, necessary to respond to requests, as well as any other personal data included in the message.

Treatment methods

Personal data are processed with manual, IT and telematic tools, automated and otherwise, for the purposes for which they were collected. Specific security measures are observed to prevent data loss, illicit or incorrect use and unauthorized access. The data collected may be used on behalf of the data controller, by the administrators in charge of carrying out processing services and the correct carrying out of the site’s activities.

Transfer of information abroad

The personal data provided, entered via this or other websites, may be transferred to other countries by us or our agents for the purpose of fulfilling contractual obligations and mandatory intra-group communication requirements.

Rights of the interested party

1. The interested party has the right to obtain confirmation of the existence or otherwise of personal data concerning him, even if not yet registered, and their communication in an intelligible form.
2. The interested party has the right to obtain the indication:
a) the origin of the personal data;
b) the purposes and methods of processing;
c) of the logic applied in case of processing carried out with the aid of electronic instruments;
d) the identification details of the owner, managers and representative designated pursuant to article 5 paragraph 2;
e) of the subjects or categories of subjects to whom the personal data may be communicated or who may become aware of them in their capacity as designated representatives in the territory of the State, managers or agents.
3. The interested party has the right to obtain:
a) updating, rectification or, when interested, integration of data;
b) the cancellation, transformation into anonymous form or blocking of data processed in violation of the law, including those whose retention is not necessary in relation to the purposes for which the data were collected or subsequently processed;
c) certification that the operations referred to in letters a) and b) have been brought to the attention, also with regard to their content, of those to whom the data have been communicated or disseminated, except in the case in which this requirement is proves impossible or involves the use of means that are manifestly disproportionate to the protected right.
4. The interested party has the right to object, in whole or in part:
a) for legitimate reasons to the processing of personal data concerning him, even if pertinent to the purpose of the collection;
b) to the processing of personal data concerning him for the purposes of sending advertising or direct sales material or for carrying out market research or commercial communication.